Description
This service provides local pre-booked taxis for passengers with mobility needs and supports online booking and fare payment. Customers enter the pick-up location and destination on the website, select the date and time, provide details of wheelchairs, walking frames, folding trolleys, companions and other requirements, confirm the booking and pay the fare. The package includes an accessible or spacious vehicle, driver assistance with boarding and alighting, storage for luggage and mobility equipment, door-to-door transfer, basic waiting time, electronic confirmation, journey reminders and an electronic receipt. The online website service allows customers to add notes, such as needing to be close to an entrance, low-speed driving or extra time. The driver arrives at the confirmed location and time and takes passengers to the confirmed destination. Customers can book one-way, return or regular appointment journeys. For hospitals, shopping centres and community centres, entrance details can be provided in advance. All local pre-booked taxi services are based on the confirmed order, with fares paid online and records available for enquiry. This service is suitable for wheelchair users, elderly passengers, people recovering from surgery and passengers requiring additional assistance.